FAQs

What kind of ingredients do you use?

We use only vegan ingredients in all of our products. All products are produced on vegan only equipment. We use Vegan Chocolate Chips to ensure our product is always truly vegan. The chocolate is produced on vegan only equipment, however not in a vegan only facility. Ingredient lists for each flavor can be found on each products description page.

How much fudge do I get in each order?

Each order of fudge contains 8 ounces of fudge give or take a little due to variance in flavors. We do our best to be as consistent as possible!

How long does it take to receive my products?

Products are typically sent out same or next day. It will usually take 2-3 days in shipping with USPS priority. You will also receive a USPS tracking number and confirmation number emailed to you upon shipment. Please double check the email address is entered correctly on the checkout if paying by credit card to avoid not receiving notices through email. It is rare for you not to receive your order within 4-8 days. If there are any issues with shipping, please contact us directly and we will help!

How do you ship your products?

Shipping is provided through USPS flat rate shipping most of the time. In the event we are unable to ship flat rate, we may UPS ground. We ship directly from our location in Seattle, Washington.

How long will my fudge last?

Fudge is counter stable and will last 2-3 weeks without refrigeration, and months with. Freezing is also an option to make it last even longer!

Won't the fudge melt while in shipping?

When mailing to warmer states during warmer months, we pack every order with a non toxic gel cold pack. This gives the fudge a little more time to stay cool, the cold pack will melted by the time it arrives, however the fudge will have stayed cool for just long enough not to have completely melted.

What do I do if I am unhappy with my order?

We take a lot of pride in customer satisfaction. Please contact us directly via email before making a negative review. We will always do our best make things right! One advantage to ordering with us is we are a small business ready to provide the best service we can, and fix any issues quickly! 

Allergens? Are your products gluten free?

Please refer to each products allergens list in the individual flavor's product description.